Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkulks.shop.

What Cirkul customers should know about refund timing
The following refund timing guidance applies to the Cirkul storefront at cirkulks.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Cirkul customers should know about order problems
Cirkul publishes this order problems guidance for customers using cirkulks.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

exceptions at Cirkul
For Cirkul customers at cirkulks.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about starting a request
This starting a request section covers orders and visits through cirkulks.shop for Cirkul. To start a return or exchange, contact us at Support@Cirkulks.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to eligibility
Customers using cirkulks.shop can rely on the following Cirkul guidance about eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkul handles support
For Cirkul customers at cirkulks.shop, this section explains support. For return or exchange assistance, contact Support@Cirkulks.shop or 5418382353.

Details from Cirkul on condition of returns
The following condition of returns guidance applies to the Cirkul storefront at cirkulks.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulks.shop
Phone: 5418382353
Physical address: 75 Elmwood Park, Braintree, Massachusetts, 02184, United States